How do I Add a Departmental Mailbox to my Outlook Client

Issue/Question

• I want to add a departmental mailbox to my Outlook client that I have been given permission to.

Environment

• MCC owned Computer
• Windows

Resolution

• Click the File tab in the menu ribbon in Outlook

• Click on the Account Settings button.
• Click on the Account Settings in the drop-down.

• Double-click on the mailbox name or the type. 

• Click More Settings.

• Select the Advanced tab.
• Click the Add button.

• Type in the full email address in the Add Mailbox box. 
• Click OK. 

• Close the dialog boxes. 
• Restart your Outlook and then the mailbox will show up on the left-hand side.

 Note: This process will only work if you have been granted permission to the mailbox that you are trying to add. Please have a manager or administrator fill out the form to get access to the mailbox if they haven't already: Request a Change for Shared Mailbox