Locked Out of Colleague

Issue/Question

• I am locked out of Ellucian Colleague

Environment

• MCC owned Computer
• Ellucian Colleague

Resolution

• Close and re-open Colleague
• Make sure that you are not logged in on another computer
• Make sure that your username is correct
  • Username format is first 7 letters of your last name then the first letter of your first name
    • Do not add @macomb.edu to the username
• If you are unable to login to Ellucian Colleague after following the above steps, call the Service Desk at x7156 to request a password reset.