Body
Issue/Question
I'm not able to send to distribution lists.
Environment
Additional Details
Note: If you are trying to send to a distribution list that is associated with the DL_MCCStaff list (IT Managed Distribution Lists) you will need approval from the Communications dept (communications@macomb.edu) to gain access.
IT Managed Distribution Lists |
DL_Administrative Support Personnel - FT |
DL_Administrative Support Personnel - FT NBU |
DL_Administrators - All |
DL_Administrators - FT |
DL_Administrators - FT - NBU |
DL_Administrators - PT - NBU |
DL_Faculty - All |
DL_Faculty - FT |
DL_Faculty - FT - NBU |
DL_Maintenance/Operational |
DL_Part Time Employees |
DL_Part Time Faculty |
DL_Part Time Non-Faculty |
DL_Part Time Service Faculty |
DL_Public Safety |
DL_STA |
DL_STA - NBU |
Note: If you need to send to a Union Managed Distribution List approval will need to come from the Union president.
Union Managed Distribution Lists |
DL_Administrative Support Personnel - FT - AFSCME |
DL_Administrators - FT - MCAAP |
DL_Faculty - FT - MCCFO |
DL_Maintenance/Operational - MCCCOPA |
DL_Part Time Faculty - AAFMCC |
DL_Part Time Non_Faculty - AFSCME |
DL_Public Safety - POLC |
DL_Public Safety - POLCCO |
DL_STA - AFSCME |
Resolution
Below you will find there are 4 different methods of troubleshooting.
Method 1: Delete the Autofill
In a new email when you start typing an email address remove any previously associated distribution lists.
- Select the X next to the name of the auto-fill address you are trying to remove.
- Type in the full email address.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=f7802a99-33b1-4dd5-89f6-a4b4ec238d28.png)
Method 2: Select from Address Book
In a new email select Address book from the menu bar or select the To in the email to open the address book.
- Search for the distribution list in the address book.
- Double click the name of the distribution list to put it in the To field.
- To put in another field highlight the distribution list and then select the field you want to put it in.
- Select OK once complete.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=11fa665c-aa79-4f9c-abe5-e443ffb1c6e5.png)
Method 3: Send from Web Version of Outlook
- Navigate to outlook.office365.com
- Open a new message, add the distribution list. You can also select To button to open the address book and select from there.
Note: You can also remove previously sent (auto-fill) email addresses from here the same way as method 1.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=fc6607a3-9c45-4d88-9fe3-c6f7c826830a.png)
Method 4: Download Address Book from the Server
- Select File from the menu at the top.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=bd543559-96ff-454e-b07a-765bb486e89c.png)
- Under Account Settings, select Download Address Book.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=7c01b4d0-01dc-40cf-8abb-14e718a949ac.png)
- Select OK from the Offine Address Book menu.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=6248b127-376c-4614-855c-27bab5b51549.png)