Body
Issue/Question
How do I report phishing and spam messages in my e-mail?
Environment
- E-mail
- Outlook
- Outlook 365 (Web Version)
Resolution
- The Phish Submitter button will appear in the ribbon. You will not be able to select it until you select an e-mail.
- In the Reading Pane, select the e-mail you wish to report as phishing or spam.
- The Phish Submitter button will turn red. Click the button.
Note: If the Reading Pane is not enabled, follow this Microsoft Article to enable it.
- A dialogue box will open on the right of the e-mail.
- Select the radio box with the reason you are reporting the e-mail. Add in any additional information in the text box. If selecting Other, please indicate why in the text box. Click Next to submit the e-mail.
- You will receive a confirmation that the message has been marked as phishing or spam.
- Select Move to Junk.
- The message will automatically be moved into your Junk folder.
- You may receive a confirmation notification. If so, close out of the dialogue box.
- A copy of all reported e-mails will be sent to the Information Security department for further analysis if necessary.
Where to find Phish Submitter button if not shown on ribbon
- Select the e-mail you wish to report as phishing or spam.
- On the Home tab, click the ellipses. A drop down should appear.
- Click Phish Submitter to report the e-mail.
Location of Phish Submitter button in Outlook 365 (Web Version)
- In the Reading Pane, select the e-mail you wish to report as phishing or spam.
- The red hook icon for the Phish Submitter button will be in the e-mail options next to the reply button.
Note: If the Reading Pane is not enabled, follow this Microsoft Article to enable it.
