Prevent Finesse From Logging Out

Steps on how to add Finesse to white list in Chrome to prevent the tab from shutting down.

Issue/Question

Cisco Finesse freezes or logs me out when using it in Google Chrome.

Environment

• Cisco Finesse/Google Chrome

Resolution

• Open Google Chrome. 
• Click on the Ellipsis in the upper right corner of Google Chrome

 

• Click on Settings. 
• Then click on Performance.

 

• Then under the Memory section at the top.  Toggle the Memory Saver on.

• Click on Add under Always keep these sites active.  Select UCCX01.macomb.edu and click Add.

• If the site isn't listed under Add current sites then click on Add sides manually and type in uccx01.macomb.edu:8445

• The settings should like below when complete.  Close out of Chrome and Reopen to apply changes.