Body
Issue/Question
When I try to log into a computer I get the error message:
The computer is locked. Only the logged on user can unlock the computer.
Environment
- Windows 7
- Windows 10
- College Owned Machine
Resolution
Method 1
- Have the user that locked the computer log in.
- After they have logged in, they can go to the Start menu
- Click on the Account menu
- Select Switch Account.
- Another user can now log in with their credentials.
Method 2
The computer can be manually restarted and this will clear out any users currently logged in.
- Hold the power button down for 10 seconds or until the computer shuts down.