Body
Issue/Question
How do I open a shared mailbox in Outlook 365?
Environment
- Outlook 365 (web version)
Resolution
- Navigate to Outlook 365
- Login to your Account.
- In the folders on the left side, right click on the folders header.
- Select Add Shared Folder.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=ba3d2a19-d1b5-43fe-a2c6-334c47eab3c5.jpg)
- Type in the shared mailbox name.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=6c4d699b-844f-4a6e-9501-55cf6bd834e4.jpg)
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=35678676-04ba-468a-a7bc-e65b645c6ba4.jpg)
- In your folder list on the left you will see the mailbox. To expand the folder select the arrow to the left of the mailbox.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=e44b8766-dace-490f-b505-10343417abd1.jpg)