Open Another Mailbox in Outlook 365

Issue/Question

How do I open another mailbox in Outlook 365?

Environment

  • Outlook 365

Resolution

  • Navigate to Outlook 365
  • Login to your Account.
  • In the top right-hand corner, left-click on your initials (or picture).
  • Select Open another mailbox

 Note: If you do not have the option to Open another mailbox use this URL in your address bar in the browser window: https://outlook.office365.com/mail/username@domain.com. You will replace the email address with the part that says username@domain.com

  • Enter the full email address of the mailbox you would like to open.

  • Once you start to fill out the email address it may auto-fill for you. 

 

  • If you have permission to the mailbox you will be brought to the inbox. If you do not have permissions to the mailbox you will get an error message.

 

 Note: If the mailbox doesn't auto-populate select Search Directory

 

 

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Details

Article ID: 67706
Created
Tue 11/27/18 12:22 PM
Modified
Fri 4/26/24 11:50 AM

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