How to Troubleshoot Printers

Issue/Question

• My printer is not working

Environment

• MCC Owned Printers
• On campus
• Windows
• MCC Owned Computer

Resolution

• Turn the printer off and on again
• Unplug the printer from the wall for 30 seconds then plug it back in
• Check for stuck documents
  • View this document for instructions on how to do this
• Remove and re-add the printer
  • View this for instructions on how to remove it
  • View this for instructions on how to re-add it