How to Troubleshoot Printers

Body

Issue/Question

  • My printer is not working

Environment

  • MCC Owned Printers
  • On campus
  • Windows
  • MCC Owned Computer

Resolution

  • Turn the printer off and on again
  • Unplug the printer from the wall for 30 seconds then plug it back in
  • Check for stuck documents
    • View this document for instructions on how to do this
  • Remove and re-add the printer
    • View this for instructions on how to remove it
    • View this for instructions on how to re-add it

Details

Details

Article ID: 41670
Created
Tue 10/31/17 12:00 PM
Modified
Mon 1/31/22 12:00 PM