Accessing VPN with Global Protect

Issue/Question

How do I access VPN on the new version of Global Protect?

Environment

  • Global Protect
  • Macomb Issued Device

Resolution

Method 1: Launch From System Tray

  • Select ^ next in the system tray. 

  • Click the Global Protect icon (gray globe with red x if disconnected and blue globe if connected) in the menu.

Method 2: Launch from Start Menu

  • Search for Global Protect on the bottom left in the search box. 

  • In the bottom right, the box for Global protect will appear. 
  • If asking for portal type in gp.macomb.edu.
  • Click Connect.

  • Enter your username and password. Do not put @macomb.edu at the end of your username.
  • Click Sign In.

  • Once connected you will see the following.

 Note: To disconnect from VPN select Disconnect on the Global Protect box. 

Details

Article ID: 114253
Created
Wed 8/19/20 12:30 PM
Modified
Fri 2/24/23 10:14 AM