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Knowledge Base
Categories (12)
Accounts & Access
Help Articles related to managing your password, MyMacomb account, system access, and network share drive requests.
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Canvas
Support for Faculty & Student use of Canvas LMS at Macomb.
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Network & Wireless
Support for College wireless & wired connections.
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Classroom & Computer Lab Support
Help articles related to computer labs & mediated rooms, AV reservations, etc.
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Hardware, Software, & Printing
Help articles related to troubleshooting problems with college desktops, laptops, & printers in your office.
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Communications & Collaborations
Help articles related to email, calendars, telephones, voicemail, web content, file sharing & Digital Signage.
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Information Security
Security, data integrity and compliance for institutional activities, including antivirus.
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Enterprise Applications & Related Services
Help articles related to business applications (Colleague UI, BI, Recruit, EMS, etc.) & reporting.
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Service Portal/TeamDynamix
Articles relating to the TeamDynamix ticketing application.
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Process Flows - CIT
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Staff & Student Resources
Support for services available to active employees & currently enrolled students.
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Process Flows - HR
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Articles (3)
Computer Security FAQ's
New Employee Forms
Process Optimization Handbook
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