Saving a PDF from Adobe Reader or Adobe Acrobat But Getting Blank Page

Issue/Question

While trying to save a PDF from Adobe Reader or Adobe Acrobat you get a blank page. 

Environment

  • Adobe Reader
  • Adobe Acrobat

Resolution

  • Select the Edit menu option.
  • Select Preferences. 

  • Select General option.
  • Under Basic Tools, uncheck Show online storage when saving files option. 

  • Click Ok to exit out of the menu.

Details

Article ID: 140537
Created
Mon 1/10/22 4:15 PM
Modified
Mon 1/10/22 4:15 PM