Getting an Error When Trying to Access a Word File from Colleague

Issue/Question

When trying to open a Word document from Colleague the following error occurs: 20219_34570479_261_CONTROL. 

Environment

  • Colleague
  • Word

Resolution

To resolve this issue the user will need to be added to a group by IT. Please send an email to the Service Desk (servicedesk@macomb.edu) with your name, your system number, and the error you are receiving. 

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