Issue/Question
How do I use a Ricoh with Employee Papercut to copy, release print jobs, or scan?
Environment
- Ricoh Multi-function Devices w/Employee Papercut
Resolution
- Getting Started: To use the Papercut system, you will print your jobs to the Employee Papercut print queue. This will be located in your available Printers menu when going to print a document. If you do not have the Employee-Papercut print queue available, then you will need to map to it first.
- Open File explorer
located in the Start menu. In the Quick access address bar,
- Type in the following and press enter: \\s-app-0001\employee-papercut
- A Window should pop up and the print queue should open as shown below.
- Using a Device with Papercut installed: You will need to login to a Ricoh with your College issued proximity card (the same one used for parking lot entry). You will tap the card on the card reader as shown below.
- Card readers may vary in physical appearance depending on location. Below are two examples.
- Tap/hold your prox card on the Reader to login.
- Once you are logged in you will have a choice to release your print jobs, access device functions like making copies, as well as scanning documents.
- Print Release Menu: You can select which documents to release to the Ricoh to print. The Employee Papercut print queue will hold a print job for 4 hours. After 4 hours jobs are removed from the queue. The will need be to resent to the print queue in order to print.
- Device Function Menu: You can select Copier (Classic) to get to the standard Ricoh copier menu.
- Scanning Menu: You can select to have the scanned document sent to your email or One Drive.
Note: If you find yourself unable to do anything at a screen that looks like this with a grayed out circular start menu, then you likely need to login to Papercut by tapping your prox card on the card reader to log in.
