Issue/Question
How do I transfer a call in Webex?
Environment
Resolution
This process can only be done while on an active call.
In the active call, there are two ways you can transfer a call.
| Single-Call Window |
Multi-Call Window |
- In the single-call window, select the ellipsis (3 horizontal dots).
|
- Select the arrow below the call on the Multi-call window.
|
The instructions below are for both the single and multi-call screens.
- Enter the extension or phone number.
- Select the audio button at the bottom of the screen.
- Select Transfer now in the multi-call window.
Note: If you need to resume the call for any reason you will go to the single-call window.
