Camera Not Connected Error on G10/11 HP Laptop

Issue/Question

I'm getting an error message that my camera is not connected on my G10/11 Laptop.

Environment

  • HP Laptop - G10/11 Model

Resolution

  • When the camera lid is closed on the G10/11 models, it appears that the camera is not connected. The resolution is to open the camera lid. 

Open Camera Lid

Closed Camera Lid

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