Issue/Question
How do I force my device to sync to get MCC applications, polices, and updates?
Environment
Resolution
- In the search box at the bottom left of your machine, search for Settings.
- Select the best match Settings or select Open from app information.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=5123180b-1743-4f8b-871c-211e0b502e24.png&beidInt=228)
- On the left side menu, select Accounts.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=be9d8fa6-8c79-4b61-86b1-5a67058d7fce.png&beidInt=228)
- Select Access work or school.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=fd17602e-1397-480a-afa8-12a9df3a47bb.png&beidInt=228)
The next menu it could be displayed in two different ways.
Connected to MCC AD domain (Mcc.Local) |
Connected by Email Address |
- Expand mcc.local by clicking the arrow to the right.
- Select Info.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=924266c6-3e59-4108-9a61-b38f6c8b99f3.png&beidInt=228)
|
- Expand Connected by email address of the person by clicking the arrow to the right.
- Select Info.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=e35de0a4-0560-4e54-884e-50e9f01a7fc1.png&beidInt=228)
|
- Scroll down till you see the Device sync status.
- Select Sync.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=f33ff3dc-bc45-4a15-8a5a-c1a8249e8c77.png&beidInt=228)
- You will then get a message that says, The sync is in progress. The process could take several minutes.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=eb818b2c-360f-4ef4-86a4-e9be39895531.png&beidInt=228)
- Once complete you will get a message, The sync was successful.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=2526b4cc-071d-4992-96f9-9904ba141704.png&beidInt=228)
Note: Although the sync was successful it make take time for everything to pull down for the device. Please give up to 24 hours before everything downloads.