Issue/Question
How do I force my device to sync to get MCC applications, polices, and updates?
Environment
Resolution
- In the search box at the bottom left of your machine, search for Settings.
- Select the best match Settings or select Open from app information.
- On the left side menu, select Accounts.
- Select Access work or school.
The next menu it could be displayed in two different ways.
| Connected to MCC AD domain (Mcc.Local) |
Connected by Email Address |
- Expand mcc.local by clicking the arrow to the right.
- Select Info.
|
- Expand Connected by email address of the person by clicking the arrow to the right.
- Select Info.
|
- Scroll down till you see the Device sync status.
- Select Sync.
- You will then get a message that says, The sync is in progress. The process could take several minutes.
- Once complete you will get a message, The sync was successful.
Note: Although the sync was successful it make take time for everything to pull down for the device. Please give up to 24 hours before everything downloads.