Locating the MAC Address on a Cisco Desk Phone

Issue/Question

How do I locate the MAC address on a Cisco 8xxx series desk phone?

Environment

• Cisco 8xxx series desk phones

Resolution

Method 1: Using Desk Phone Menu Settings if the Phone is Receiving Power

• Press the gear setting button which is located on the bottom left of the desk phone.

• On the settings Applications screen, select option 6 titled Admin Settings either using the arrows circular button beneath the screen or by pressing the number 6 button.

• In Admin Settings, select option 1 titled Ethernet setup using the arrows circular button beneath the screen or by pressing the number 1 button.

• In Ethernet setup, locate the third option in the list that is titled MAC address.

Method 2: Turning Desk Phone Over if the Phone is Not Receiving Power 

• Turn the phone over, and locate the MAC address on the right hand side.