Login to Cisco Finesse

Issue/Question

How do I login to Cisco Finesse?

Environment

• Windows 10 and 11

Resolution

• Open up a browser window.
• Navigate to Cisco Finesse
• Log in using your network credentials and your ACD queue extension.

• Click Sign In.

You may get pop-ups to accept certificates. Click OK through them. 

 Note: Must have an account set up prior to accessing Cisco Finesse.