Installing the VPN (GlobalProtect) Client

Issue/Question

How to do I install VPN (GlobalProtect)?

Environment

• GlobalProtect

Resolution

Method 1: Company Portal

The Company Portal is installed on a college issue device. The Company Portal is accessible with only an internet connection. No VPN is required. Please view the knowledge base article: Installing Software from Company Portal

 Note: After installing with the Company Portal your computer will reboot without asking. Please make sure all files are saved and computer ready to be rebooted before installing. 

Method 2: Web Browser

• Open a web browser.

 Note: You cannot open this connected to the Macomb network or on a cell phone.

• Type in https://gp.macomb.edu in the address bar.
• Log in with your network credentials. 

• Select which version you need for your computer. If you select the wrong one it will let you know to select a different one based on your machine. 

• If in Chrome double click the box at the bottom to open the installer. If in IE or Edge select Run from the pop up. 

Chrome	Edge

• Click Yes to allow changes from this app. 

• Click Next on the installer pop up. 

• Keep the default folder and click Next.

• Click Next.

• Once complete you will get a message saying it's installed. Click Close. 

• You will then get a prompt to log in:
  • Portal: gp.macomb.edu
  • Username: Network Username
  • Password: Network password
• Click Connect.