Body
Issue/Question
How do I connect to Remote Desktop Services?
Environment
Resolution
Note: To access Remote Desktop Services you must be connected on-campus or connected to the VPN. To connect to the VPN use the following KB articles: Article - Connect to the Vendor GlobalProtect/VPN Article - Accessing VPN with GlobalProtect
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- Once signed in, you can access the resources assigned to your account. Resources may be nested inside of folder.
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- Click on the resource you would like to use. This will start a download for the .rdp file.
- Note: Depending on the browser you may receive an alert that the file might be suspicious. Please select the option that downloads the file
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- Once downloaded, open the file. A new window will appear asking to trust the publisher.
- Click Connect.
- Note: Verify publisher is *.macomb.edu and that the "Name" is the correct application you selected.
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- When prompted, enter your credentials to connect and load the application.
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- The application will now appear on your desktop. You may go back to the webpage to load additional applications.
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