Issue/Question
How do I manage my YubiKey? Such as resetting the pin or resetting the key back to default.
Environment
- YubiKey
- YubiKey Manager
- MFA
Resolution
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=0de8fcab-26a4-46ec-911e-95f65f69c9a7.png)
- You will receive a popup to start the setup of the software. Select Next.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=aeaa532c-c7ed-420a-9001-24f552ecdc14.png)
- Leave the file location as the default location. Select Next.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=b05310bf-8d44-472d-abed-0898db223ff7.png)
- Leave the Start Menu location as the default location. Select Install.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=aebf9ed7-a9d8-4691-a8c7-08b11a6c20a4.png)
- Uncheck the option Run YubiKey Manager. You need to run the software as an administrator and this option will not run it as the administrator.
- Select Finish.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=046af291-a614-4624-a94f-5e359353a224.png)
Search for YubiKey manager.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=90a1582e-66b3-4841-90ff-7d084954e8cf.png)
Click Run as administrator on the right side or right click on the YubiKey Manager box and select Run as administrator.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=6ac684e1-fa22-4490-8e6b-83a3949d6e27.png)
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=1142be12-b6eb-4075-a216-0e8e75ea03de.png)
- Select FIDO2 from the application menu
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=4bfa8f1f-666f-482d-9e6c-41af40260ea9.png)
- Select an Option - FIDO2 PIN or Reset.
- FIDO2 Pin - Will reset the pin. You must know the old pin in order to reset to a new one.
- Reset Device - This will restore the device back to the default settings. It will no longer be associated with any accounts.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=4dd935de-d570-4aeb-9464-a103e859b8af.png)
Reset Pin Option
- Select Change Pin.
- Enter your current pin and enter a new pin twice. Must be at least 6 characters long.
- Select Change Pin.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=47864ad9-0d32-4264-bf33-2e2334046038.png)
You will receive a confirmation message at the bottom of the YubiKey manager software.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=d7eb203d-eeed-46e0-a185-59d25698fd25.png)
Reset Device to Defaults
- Select Reset FIDO
- Confirm you want to reset the device by selecting YES.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=cefdd748-1496-4f00-a33f-fc5478dc44b0.png)
- You will need to remove and re-insert your YubiKey.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=f8fd054e-996f-485a-a9bf-be0bde9e6ebc.png)
- Touch your YubiKey on the circle where it lights up.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=79d4c2fe-9a7f-447b-923f-74108413a748.png)
You will receive a confirmation message at the bottom of the YubiKey manager software.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=48f60999-9a2c-42d0-9d22-8af345169600.png)