Managing Your YubiKey

Issue/Question

How do I manage my YubiKey? Such as resetting the pin or resetting the key back to default.

Environment

  • YubiKey
  • YubiKey Manager
  • MFA

Resolution

  • You will receive a popup to start the setup of the software. Select Next.

  • Leave the file location as the default location. Select Next. 

  • Leave the Start Menu location as the default location. Select Install. 

  • Uncheck the option Run YubiKey Manager. You need to run the software as an administrator and this option will not run it as the administrator. 
  • Select Finish.

Search for YubiKey manager.

Click Run as administrator on the right side or right click on the YubiKey Manager box and select Run as administrator.

  • Insert the YubiKey.

 

  • Select FIDO2 from the application menu

  • Select an Option - FIDO2 PIN or Reset. 
    • FIDO2 Pin - Will reset the pin. You must know the old pin in order to reset to a new one.
    • Reset Device - This will restore the device back to the default settings. It will no longer be associated with any accounts.

Reset Pin Option

  • Select Change Pin.
  • Enter your current pin and enter a new pin twice. Must be at least 6 characters long. 
  • Select Change Pin. 

You will receive a confirmation message at the bottom of the YubiKey manager software.

Reset Device to Defaults

  • Select Reset FIDO
  • Confirm you want to reset the device by selecting YES. 

  • You will need to remove and re-insert your YubiKey.

  • Touch your YubiKey on the circle where it lights up. 

You will receive a confirmation message at the bottom of the YubiKey manager software.

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