Issue/Question
I'm not able to send to distribution lists.
Environment
Additional Details
Note: If you are trying to send to a distribution list that is associated with the DL_MCCStaff list (IT Managed Distribution Lists) you will need approval from the Communications dept (communications@macomb.edu) to gain access.
| IT Managed Distribution Lists |
| DL_Administrative Support Personnel - FT |
| DL_Administrative Support Personnel - FT NBU |
| DL_Administrators - All |
| DL_Administrators - FT |
| DL_Administrators - FT - NBU |
| DL_Administrators - PT - NBU |
| DL_Faculty - All |
| DL_Faculty - FT |
| DL_Faculty - FT - NBU |
| DL_Maintenance/Operational |
| DL_Part Time Employees |
| DL_Part Time Faculty |
| DL_Part Time Non-Faculty |
| DL_Part Time Service Faculty |
| DL_Public Safety |
| DL_STA |
| DL_STA - NBU |
Note: If you need to send to a Union Managed Distribution List approval will need to come from the Union president.
| Union Managed Distribution Lists |
| DL_Administrative Support Personnel - FT - AFSCME |
| DL_Administrators - FT - MCAAP |
| DL_Faculty - FT - MCCFO |
| DL_Maintenance/Operational - MCCCOPA |
| DL_Part Time Faculty - AAFMCC |
| DL_Part Time Non_Faculty - AFSCME |
| DL_Public Safety - POLC |
| DL_Public Safety - POLCCO |
| DL_STA - AFSCME |
Resolution
Below you will find there are 4 different methods of troubleshooting.
Method 1: Delete the Autofill
In a new email when you start typing an email address remove any previously associated distribution lists.
- Select the X next to the name of the auto-fill address you are trying to remove.
- Type in the full email address.
Method 2: Select from Address Book
In a new email select Address book from the menu bar or select the To in the email to open the address book.
- Search for the distribution list in the address book.
- Double click the name of the distribution list to put it in the To field.
- To put in another field highlight the distribution list and then select the field you want to put it in.
- Select OK once complete.
Method 3: Send from Web Version of Outlook
- Navigate to outlook.office365.com
- Open a new message, add the distribution list. You can also select To button to open the address book and select from there.
Note: You can also remove previously sent (auto-fill) email addresses from here the same way as method 1.
Method 4: Download Address Book from the Server
- Select File from the menu at the top.
- Under Account Settings, select Download Address Book.
- Select OK from the Offine Address Book menu.
