Trust Error Received When Accessing my Computer


  • When trying to log in to the domain, my computer says there is a trust issue between my computer and the domain
  • I get the error "The trust relationship between this workstation and the primary domain failed"
  • When I try to log in to my computer, I get "The security database on the server does not have a computer account for this workstation trust relationship"


  • MCC owned Computer
  • Windows


  • Send an email to and include the following information
    • Location of your computer, including campus, building, and room number
    • Your computer's system number (Also known as S#)
    • The error message you received
    • Two dates and times you will be available for a technician to work on your machine. 

Bypass: Unplug the network cable, log in to the machine, and plug the network cable back in. Don't know if this is a permanent fix. May still need to put a ticket in to fix the issue completely. 



Article ID: 39727
Wed 9/27/17 12:20 PM
Wed 3/15/23 10:14 AM