Trust Error Received When Accessing my Computer

Issue/Question

  • When trying to log in to the domain, my computer says there is a trust issue between my computer and the domain
  • I get the error "The trust relationship between this workstation and the primary domain failed"
  • When I try to log in to my computer, I get "The security database on the server does not have a computer account for this workstation trust relationship"

Environment

  • MCC owned Computer
  • Windows

Resolution

  • Send an email to servicedesk@macomb.edu and include the following information
    • Location of your computer, including campus, building, and room number
    • Your computer's system number (Also known as S#)
    • The error message you received
    • Two dates and times you will be available for a technician to work on your machine. 

Bypass: Unplug the network cable, log in to the machine, and plug the network cable back in. Don't know if this is a permanent fix. May still need to put a ticket in to fix the issue completely. 

 

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