How do I Add a Departmental Mailbox to my Outlook Client


  • I want to add a departmental mailbox to my Outlook client that I have been given permission to.


  • MCC owned Computer
  • Windows


  • Click the File tab in the menu ribbon in Outlook

  • Click on the Account Settings button.
  • Click on the Account Settings in the drop-down.

  • Double-click on the mailbox name or the type

  • Click More Settings.

  • Select the Advanced tab.
  • Click the Add button.

  • Type in the full email address in the Add Mailbox box. 
  • Click OK

  • Close the dialog boxes. 
  • Restart your Outlook and then the mailbox will show up on the left-hand side.


 Note: This process will only work if you have been granted permission to the mailbox that you are trying to add. Please have a manager or administrator fill out the form to get access to the mailbox if they haven't already: Request a Change for Shared Mailbox


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Article ID: 39771
Wed 9/27/17 3:08 PM
Tue 4/30/24 1:17 PM