Unlocking a Locked Computer


When I try to log into a computer I get the error message:

The computer is locked. Only the logged on user can unlock the computer.


  • Windows 7
  • Windows 10
  • College Owned Machine


Method 1

  • Have the user that locked the computer log in
  • After they have logged in, they can go to the Start menu 
  • Click on the Account menu

  • Select Switch Account.
  • Another user can now log in with their credentials.


Method 2

The computer can be manually restarted and this will clear out any users currently logged in. 

  • Hold the power button down for 10 seconds or until the computer shuts down. 




Article ID: 67947
Thu 11/29/18 3:09 PM
Wed 11/17/21 10:08 AM