Registering Multi-Factor Authentication (MFA) - Phone Call

Issue/Question

How do I register the phone call multi-factor authentication (MFA) method? 

Environment

• Multi-Factor Authentication 

Additional Details

For instructions on registering additional MFA methods, please refer to the related articles on the right

Details

 Note: These instructions apply to most users, though your experience may vary slightly. If you need assistance with MFA or SSPR registration, please reach out to the Service Desk.

• From your laptop or desktop, visit https://mysignins.microsoft.com/security-info and sign in using your Macomb Community College credentials.
• Click Next. 

• Enter your password, then click Sign in.
• If you are prompted to stay signed in, click No.

• On the Security Info page, click Add method.

• Ensure the Phone method is selected, then click Add.

• Ensure Call me is selected, and then enter your phone number.
• Click Next. 

• Answer the call on your phone. You will hear a brief automated message.
• Press the # key to verify your login attempt. 

 Note: Phone calls may originate from different numbers for each verification attempt

• Your phone is now registered. Click Done. 

• Verify that your default sign-in method is set to Phone – call. If it is incorrect, click Change to update it. 

If you have previously added any other MFA or SSPR methods, they will be displayed here as well.

• Select Phone – call from the drop-down menu. 
• Click Confirm. 

Phone – call should now be set as the default sign-in method.