Issue/Question
How do I set up the mobile app with a verification code for Multi-Factor Authentication?
Environment
- Multi-Factor Authentication
Additional Details
To view other methods please see the related articles on the right.
Details
Note: These directions are typical for most users, but your experience might be slightly different. Please contact the Service Desk if you need any assistance with MFA or SSPR registration.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=7ffce677-b2d0-4dd2-9e84-f9934789cbc7.PNG)
- Enter your password and click Sign in.
- If you are prompted to stay signed in, click No.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=6e16bf73-c385-4f35-87e6-13877296104a.png)
- Click Add method, on the Security Info page.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=cc285551-c2da-4e43-a584-d0f9c34c098d.png)
- Select Phone from the drop-down, click Add.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=b3050a40-997e-4c25-8af0-0d1bc02573ce.png)
- Make sure Text me a code is selected and enter your phone number.
- Click Next.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=3942bdbc-b6cc-4b8f-bbf2-76839fc8421e.png)
- A text will be sent to your phone.
- Enter the code, click Next.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=c9b528eb-435d-498b-9015-ec21848e8458.jpg)
Your phone is now registered.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=185177b4-1c79-4d48-a257-68ee20dc9f00.png)
- Confirm your default sign-in method is set to Phone – text. To change your default method if incorrect click Change.
If you have added any other MFA or SSPR methods previously, they will all be listed here.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=b6cbfb98-0aba-430a-b48b-fe409d2cdd28.png)
- Select Phone – text from the drop-down.
- Click Confirm.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=5d6edf8f-c0d2-4ed3-9cc0-f8f53f6ca7bd.png)
You should now see Phone – text as the default sign-in method.