Set Up Multi-Factor Authentication (MFA) - SMS (Text) Message

Issue/Question

How do I set up the mobile app with a verification code for Multi-Factor Authentication? 

Environment

  • Multi-Factor Authentication 

Additional Details

To view other methods please see the related articles on the right. 

Details

 Note: These directions are typical for most users, but your experience might be slightly different. Please contact the Service Desk if you need any assistance with MFA or SSPR registration. 

  • Enter your password and click Sign in.
  • If you are prompted to stay signed in, click No.

  • Click Add method, on the Security Info page. 

  • Select Phone from the drop-down, click Add. 

  • Make sure Text me a code is selected and enter your phone number. 
  • Click Next. 

 

  • A text will be sent to your phone. 
  • Enter the code, click Next. 

Your phone is now registered. 

  • Click Done. 

  • Confirm your default sign-in method is set to Phone – text. To change your default method if incorrect click Change. 

If you have added any other MFA or SSPR methods previously, they will all be listed here. 

  • Select Phone – text from the drop-down. 
  • Click Confirm. 

You should now see Phone – text as the default sign-in method.