Body
Issue/Question
How do I register the phone text message multi-factor authentication (MFA) method?
Environment
- Multi-Factor Authentication
Additional Details
For instructions on registering additional MFA methods, please refer to the related articles on the right
Details
Note: These instructions apply to most users, though your experience may vary slightly. If you need assistance with MFA or SSPR registration, please reach out to the Service Desk.
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- Enter your password, then click Sign in.
- If you are prompted to stay signed in, click No.
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- On the Security Info page, click Add method.
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- Ensure the Phone method is selected, then click Add.
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- Ensure Text me a code is selected, and then enter your phone number.
- Click Next.
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- You will receive a text message on your phone.
- Enter the code displayed in the text message, click Next.
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- Your phone is now registered. Click Done.
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- Confirm your default sign-in method is set to Phone – text. If it is incorrect, click Change to update it.
If you have previously added any other MFA or SSPR methods, they will be displayed here as well.
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- Select Phone – text from the drop-down.
- Click Confirm.
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Phone – text should now be set as the default sign-in method.