Issue/Question
How do I add or remove a pinned shortcut on the taskbar
Environment
Additional Details
If you have a broken shortcut, you will need to remove the pin before repinning the shortcut. To know if a shortcut is broken it will appear like a blank white paper and you will not be able to open the application from that area. 
You can also search for a program by using the applications exe file of the application if it doesn't find the program. Below are some commonly used applications:
	- Outlook: outlook.exe
 
	- Word: winword.exe
 
	- Excel: excel.exe
 
	- PowerPoint: powerpnt.exe
 
	- Publisher: mspub.exe
 
	- Access: msaccess.exe
 
	- One Drive: onedrive.exe
 
	- One Note: onenote.exe
 
	- Project: winproj.exe
 
	- Visio: visio.exe
 
	- Teams: msteams.exe
 
	- Chrome: chrome.exe
 
	- Edge: msedge.exe
 
	- Firefox: firefox.exe
 
	- ImageNow (not web based software): imagenow.exe
 
	- Adobe: acrobat.exe
 
	- Zoom: zoom.exe
 
	- IP Communicator: On desktop in an open space right click select New -> Shortcut -> paste in this for the location: C:\Program Files (x86)\Cisco Systems\Cisco IP Communicator\communicatork9.exe -> click Next -> change the name to your choice -> Finish. Open the application then pin the following instructions below.
 
Resolution
Add a Pinned Shortcut
	- Search for the program you want to be pinned.
 
 Note: You can also search for a program by using the applications exe file of the application if it doesn't find the program. See above for commonly used programs.

	- Once the program is open a icon for the program will appear at the bottom. Right-click on the icon.
 
	- Click Pin to taskbar.
 

 
Remove a Pinned Shortcut
	- Right-click on the icon on the taskbar that you would like to remove.
 
	- Click Unpin from taskbar
 
