Change Ringer Sound in Webex to Play from Computer


I want to change my ringer audio to play from my computer rather than my headset.


  • On campus and remote 


Please refer to the steps in the table below. 

Windows 10

Windows 11

  • Click on the speaker icon in the bottom right of the taskbar.


  • Click the sound device bar to open which devices can be used.

  • Choose the Realtek speaker option.


  • Click on the three icons in the lower right of your taskbar.

  • Click the "select a sound output" button.


  • Choose the Realtek speaker option.


Next, make sure your audio settings are correctly chosen with Web. This can be done within the single-call window or the multi-call window.

Single-Call Window

Multi-Call Window

  • Click on your initials in the top left of the window.

  • In the profile drop-down box, click the Settings button.

  • Click the audio tab and change settings that match what you are using.

  • Click the gear icon in the top right of the window.

  • Click the audio tab and change the audio settings to match what you are using.


Article ID: 157489
Wed 2/28/24 3:13 PM
Fri 3/1/24 11:33 AM