Issue/Question
I want to change my ringer audio to play from my computer rather than my headset.
Environment
Resolution
Please refer to the steps in the table below.
Windows 10
|
Windows 11
|
- Click on the speaker icon in the bottom right of the taskbar.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=fd8892b1-325c-42ab-89bb-d301982fb6c6.png&beidInt=228)
- Click the sound device bar to open which devices can be used.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=3f888cb8-d7ee-4486-b573-d5f1f669b248.png&beidInt=228)
- Choose the Realtek speaker option.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=ab32bcb9-6a23-433b-8554-430df7c91e6f.png&beidInt=228)
|
- Click on the three icons in the lower right of your taskbar.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=6ecbd814-20ab-484f-9797-8042d846702b.png&beidInt=228)
- Click the "select a sound output" button.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=d6b977c3-314f-48bb-a768-8a6b08d0c3fa.png&beidInt=228)
- Choose the Realtek speaker option.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=f5d5ad04-8814-4e00-b8d5-59e9273c4663.png&beidInt=228)
|
Next, make sure your audio settings are correctly chosen with Web. This can be done within the single-call window or the multi-call window.
Single-Call Window
|
Multi-Call Window
|
- Click on your initials in the top left of the window.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=10f09339-def5-45ea-a0d0-18598162af38.png&beidInt=228)
- In the profile drop-down box, click the Settings button.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=f4046436-00a9-4a22-b237-3dd7f5b2356a.png&beidInt=228)
- Click the audio tab and change settings that match what you are using.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=ad67dd0d-53db-4b41-aa6e-78844e065db6.png&beidInt=228)
|
- Click the gear icon in the top right of the window.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=8cda0264-8daa-43b2-80ab-19972ae52592.png&beidInt=228)
- Click the audio tab and change the audio settings to match what you are using.
![](https://service.macomb.edu/TDPortal/Images/Viewer?fileName=b979d87c-afdf-47c9-afec-b9086b031a75.png&beidInt=228)
|