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Hardware, Software, & Printing
Printers & Scanners
How to Troubleshoot Printers
How to Troubleshoot Printers
Tags
remove
Printer
stuck
offline
Issue/Question
My printer is not working
Environment
MCC Owned Printers
On campus
Windows
MCC Owned Computer
Resolution
Turn the printer off and on again
Unplug the printer from the wall for 30 seconds then plug it back in
Check for stuck documents
View
this
document for instructions on how to do this
Remove and re-add the printer
View
this
for instructions on how to remove it
View
this
for instructions on how to re-add it
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Details
Article ID:
41670
Created
Tue 10/31/17 12:00 PM
Modified
Mon 1/31/22 12:00 PM
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://service.macomb.edu/TDClient/1953/Portal/KB/ArticleDet?ID=41670">https://service.macomb.edu/TDClient/1953/Portal/KB/ArticleDet?ID=41670</a><br /><br />How to Troubleshoot Printers