Issue/Question
How do I activate my student account?
Environment
Additional Details
Note: Click Here to watch our video tutorial on how to activate your account or watch the video below.
Basic password complexity rules:
- Password cannot contain the user name and must contain characters from three of the four following categories:
- Passwords expire after 365 days
Resolution
Receiving your activation email
- When your My Macomb account is ready for use, you will receive an email from studenttechsupport@macomb.edu with the subject **Activate our Macomb Community College Electronic Account**. Below is an example of the email you will receive.
- In your personal email inbox, you should receive Account Activation Instructions..
- Copy your Macomb Email Address, and click the link in the text above it.
- Paste your Macomb Email Address into the Microsoft Sign in window.
Note: Make sure you are not signed into any other Microsoft accounts when completing this step.
Note: Performing this step in a private browsing window such as a Chrome “Incognito window” or an Edge “InPrivate window” will start you with a fresh tab and no previous logins.
- Paste the Temporary Password into the box.
- Click Sign in.
Note: You may check off Show Temporary Access Pass to unhide it and verify it was entered correctly.
- Click Yes or No when prompted to stay signed in. Your selection will not affect this process.
Set a Password
- On the Change password page, paste the Temporary Password from the Reclaim Account Instructions email into the Old Password field.
- Choose a new password and enter it into both the Create New Password and Confirm New Password fields.
- Click Submit.
Note: Basic password complexity rules:
- Password cannot contain the user name and must contain characters from three of the four following categories:
- Passwords expire after 365 days
- Click Next at the More information required prompt.
Enroll in Additional Verification Options
- In addition to a password, students will occasionally be prompted to further verify their identity by using one of several additional verification options.
- These methods may also be used to reset a forgotten password.
- More information on the available options can be found by visiting the What Verification Options are Available page.
- There are knowledge base articles available for each verification method:
- Students must choose at least 1 strong verification method and two total verification methods.
Note: Alternate Email is not considered a strong authentication method
Note: If you do not enroll in two verification methods at this time, you will be prompted to do so the next time you sign in.
- Once you enroll in two verification methods you will receive a success screen. Click Done.
- If you would like to change your alternate sign-in methods in the future you may do so by visiting https://mysignins.microsoft.com/security-info.
Signing In
- Some Macomb Community College online resources may redirect you to a different Sign in page.
- You may log in on these pages with your Macomb Email Address and new Password.
If you need assistance activating your Macomb account, please reach out to the Student Tech Support by emailing studenttechsupport@macomb.edu or calling (586) 445-7999 option 8, followed by option 1.