Multi-Factor Authentication (MFA) & Self-Service Password Reset (SSPR)

Documentation for Multi-factor Authentication (MFA) and How to set up Self-Service Password Reset.

Articles (21)

Pinned Article Multi-Factor Authentication (MFA) Enrollment Process for the First Time

Pinned Article Things YOU can do to Improve your MFA Experience

Pinned Article What Verification Methods are Available to me for Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR)

Explanation of different methods of Multi-Factor Authentication (MFA) and Self-Service Password Reset (SSPR)

Change a Password Via Microsoft Account

This article provides instructions for changing your password via your Microsoft Account.

Error When Using MFA to Sign-in to Applications (Colleague, etc) with Passwordless Authentication

How Do I Change My Settings in MFA (Multi-Factor Authentication) & SSPR (Self-Service Password Reset)

How to Reset your Macomb Community College Account Password

This article provides instructions for resetting a Macomb Community College account (MyMacomb account) password using Self-Service Password Reset (SSPR).

How to Reset your Password Using SSPR on a College Issued PC

I Don't Have my Phone or Authentication Method Available to me to get into my Account

Information Regarding Excessive Multi-Factor Authentication Prompts

This article provides information regarding excessive Multi-Factor authentication prompts when accessing a My Macomb account or other College applications.

Managing Your YubiKey

Multi-Factor Authentication (MFA) Frequently Asked Questions

Registering Multi-Factor Authentication (MFA) - Mobile App – Notification (Recommended Method)

This article offers a step-by-step guide on how to register the Microsoft Authenticator app for multi-factor authentication (MFA) notifications.

Registering Multi-Factor Authentication (MFA) - Mobile App – Verification Code

This article offers a step-by-step guide on how to register the Microsoft Authenticator app for multi-factor authentication (MFA) verification code.

Registering Multi-Factor Authentication (MFA) - Phone Call

This article offers a step-by-step guide on how to register a phone call multi-factor authentication (MFA) method.

Registering Multi-Factor Authentication (MFA) - SMS (Text) Message

This article offers a step-by-step guide on how to register a SMS text message multi-factor authentication (MFA) method.

Set Up Multi-Factor Authentication (MFA) - Register Your YubiKey Physical Security Key

Setting Up Self-Service Password Reset (SSPR)

This article offers a step-by-step guide on how to register for self-service password reset (SSPR).

Troubleshooting Methods for the Microsoft Authenticator App

This article provide troubleshooting techniques for a malfunctioning Microsoft Authenticator app.

Using a Temporary Access Pass (Temporary Password)

YubiKey for Multi-Factor Authentication Frequently Asked Questions